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Guinea SMS Best Practices, Compliance, and Features
Guinea SMS Market Overview
Locale name:
Guinea
ISO code:
GN
Region
Middle East & Africa
Mobile country code (MCC)
611
Dialing Code
+224
Market Conditions: Guinea's mobile market is characterized by a growing SMS adoption rate, with SMS remaining a crucial communication channel for businesses and consumers. The country's telecommunications infrastructure continues to develop, with major operators like MTN and Orange providing SMS services. While OTT messaging apps are gaining popularity in urban areas, SMS remains the most reliable and widely accessible messaging solution, particularly in rural regions where internet connectivity may be limited.
Key SMS Features and Capabilities in Guinea
Guinea supports basic SMS functionality with some limitations on advanced features, focusing primarily on one-way messaging capabilities for business communications.
Two-way SMS Support
Two-way SMS is not supported in Guinea according to current network capabilities. Businesses should design their messaging strategies around one-way communications only.
Concatenated Messages (Segmented SMS)
Support: Concatenated messaging is not supported in Guinea. Message length rules: Standard SMS character limits apply - messages should be kept within single-message limits to ensure reliable delivery. Encoding considerations: Both GSM-7 and UCS-2 encoding are supported, with UCS-2 particularly important for messages containing local language characters.
MMS Support
MMS messages are automatically converted to SMS with an embedded URL link. This conversion ensures message delivery while allowing businesses to share rich media content through linked resources. For optimal delivery, it's recommended to use URL shorteners and ensure media hosting is accessible in Guinea.
Recipient Phone Number Compatibility
Number Portability
Number portability is not available in Guinea. This means phone numbers remain tied to their original mobile network operators, simplifying message routing but requiring businesses to maintain accurate carrier information for their contact lists.
Sending SMS to Landlines
Sending SMS to landline numbers is not possible in Guinea. Attempts to send messages to landline numbers will result in a failed delivery with a 400 response error (code 21614). Messages will not appear in logs, and accounts will not be charged for these attempted deliveries.
Compliance and Regulatory Guidelines for SMS in Guinea
Guinea's SMS communications are governed by the Law on Cybersecurity and Personal Data Protection, which emphasizes consumer protection and data privacy. The primary regulatory authority is the Posts and Telecommunications Regulatory Authority (ARPT).
Consent and Opt-In
Explicit Consent Requirements:
Written or electronic consent must be obtained before sending marketing messages
Consent records must be maintained and easily accessible
Purpose of communication must be clearly stated during opt-in
Consent must be specific to SMS communications
Best Practices for Consent Collection:
Use double opt-in verification
Maintain detailed consent logs including timestamp and opt-in method
Provide clear terms and conditions during signup
Regular consent database maintenance and updates
HELP/STOP and Other Commands
All SMS campaigns must support standard STOP commands
HELP and STOP keywords should be recognized in both French and local languages
Response to STOP commands must be immediate and confirmed
HELP messages should include contact information and opt-out instructions
Do Not Call / Do Not Disturb Registries
While Guinea does not maintain an official Do Not Call registry, businesses should:
Maintain their own suppression lists
Honor opt-out requests within 24 hours
Implement automated opt-out processing
Regularly clean contact databases
Time Zone Sensitivity
Guinea observes UTC+0 time zone. Best practices include:
Sending messages between 8:00 AM and 8:00 PM local time
Avoiding messages during religious holidays
Limiting emergency messages outside business hours
Considering Ramadan timing adjustments when applicable
Phone Numbers Options and SMS Sender Types for Guinea
Alphanumeric Sender ID
Operator network capability: Supported with pre-registration required Registration requirements: Global pre-registration mandatory; no segregation between international and domestic traffic Sender ID preservation: Yes, preserved when properly registered Additional considerations:
Promotional content not allowed
Generic sender IDs (InfoSMS, INFO, etc.) are discouraged
3-week provisioning time required
Long Codes
Domestic vs. International:
Domestic long codes not supported
International long codes supported but with limitations
Sender ID preservation: No preservation for international numbers Use cases:
Transactional messaging
Customer support
Account notifications
Short Codes
Support: Available through mobile operators Provisioning time: Variable, carrier-dependent Use cases:
Healthcare messages must maintain patient confidentiality
Government services need official authorization
Content Filtering
Known Carrier Rules:
URLs must be from approved domains
Message content screened for prohibited terms
Character limit enforcement
Spam pattern detection
Best Practices:
Avoid URL shorteners when possible
Use approved templates for sensitive content
Maintain consistent sender IDs
Follow local language guidelines
Best Practices for Sending SMS in Guinea
Messaging Strategy
Keep messages under 160 characters
Include clear call-to-actions
Use approved sender IDs consistently
Maintain professional tone and formatting
Sending Frequency and Timing
Limit to 4-5 messages per month per recipient
Respect religious and cultural observances
Avoid weekend messaging unless urgent
Space out bulk campaigns appropriately
Localization
Primary languages: French and local dialects
Consider cultural sensitivities
Use appropriate date and time formats
Include local context when relevant
Opt-Out Management
Process opt-outs within 24 hours
Maintain centralized opt-out database
Confirm opt-out receipt
Regular database cleaning
Testing and Monitoring
Test across all major carriers (MTN, Orange)
Monitor delivery rates by carrier
Track engagement metrics
Regular performance reporting
SMS API integrations for Guinea
Twilio
Twilio provides a robust SMS API for sending messages to Guinea. Here's how to implement it:
import{ Twilio }from'twilio';// Initialize Twilio client with your credentialsconst client =newTwilio( process.env.TWILIO_ACCOUNT_SID, process.env.TWILIO_AUTH_TOKEN);// Function to send SMS to GuineaasyncfunctionsendSMSToGuinea( to:string, message:string, senderId:string):Promise<void>{try{// Ensure phone number is in E.164 format for Guinea (+224)const formattedNumber = to.startsWith('+224')? to :`+224${to}`;const response =await client.messages.create({ body: message, from: senderId,// Pre-registered alphanumeric sender ID to: formattedNumber,// Set statusCallback for delivery tracking statusCallback:'https://your-webhook.com/status'});console.log(`Message sent successfully! SID: ${response.sid}`);}catch(error){console.error('Error sending message:', error);throw error;}}
Sinch
Sinch offers comprehensive SMS capabilities for Guinea with straightforward integration: